Managed Services
Visory Group's Managed Services can provide your organization greater efficiency and security against downtime and data loss.
We use technology to proactively manage your technology. Intelligent, light-weight software agents are installed on all of your servers and workstations which allow us to:
- Remotely collect system status information
- Protect critical data and system resource
- Make system repairs
- Proactively monitor your network for anomalies
...All from our office via the internet.
By maximizing the benefits of technology, daily/weekly/monthly IT tasks are automated and scheduled to ensure all tasks are completed and reported consistently, without fail. These tasks can be performed during non-business hours so you no longer have a technician interrupting you and your team. As the tasks run, valuable data is gathered and we are alerted about negative trends or patterns. This allows you to make system enhancements before your system crashes – saving you even more time.
This is NOT just a remote service. In the event that your issue can not be resolved remotely, a Visory Group engineer will be dispatched to your site to remedy the issue. The underlying mantra of Visory managed services is "We will do whatever it takes to maintain your operating environment."
We keep you informed by providing regular executive reports covering the overall health of your computer network and the results of our services. All communications and issues associated with your users and systems are electronically tracked, reported and retained for analytical, historical and audit purposes.